Thursday, April 16, 2015

Windows 8.1. How do I delete a print job hung up in the print queue?

I have a print job that has been deleting forever and will not respond.  It is hung up and cannot allow anything else to be printed.  How do I delete this.  I have windows 8.1.

 





From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the Print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.

 1)Windows key and press R.  Into the Run window, type services.msc and hit enter.


 2)the Print spooler service, right click it and select Properties then click on the Stop button. 



3) Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder 








Restart the computer and you should find the document has been removed.


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